3.4.4.1b Enroll in Non-Billed Budget : Enroll in Non-Billed Budget Detailed Process Model Description : 1.1 Review Customer/Account Eligibility NBB

1.1 Review Customer/Account Eligibility NBB
Reference: Enroll in Non-Billed Budget Process Model - Page 1 for the associated business process diagram.
Actor/Role: CSR
Description: Following dialogue with the customer the CSR or Authorized User evaluates the account. This may involve review of Account Financial History, Premise and Service Agreement Billing History, Credit Rating, and Credit and Collection History. Control Central Alerts assist the CSR or Authorized User in determining eligibility for Non Billed Budget options based on established business rules.
Available Algorithms

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